About this action

Many vulnerable patients face unnecessary barriers when trying to register with GP practices, even though NHS policy clearly states that no proof of address, ID, or immigration status is needed. This action helps ensure your practice provides welcoming, accessible registration for everyone in your community. Approaches to implementation: - Train reception and administrative staff on inclusive registration practices and NHS guidelines - Update registration forms and processes to remove requests for unnecessary documentation - Display welcoming signage in multiple languages stating that no proof of address or ID is needed - Conduct periodic checks and reviews of registration processes to identify any remaining barriers - Create a simple reference guide for staff outlining registration practices Key benefits: Creates a more welcoming environment for vulnerable patients, helps staff feel confident about registration guidelines, and ensures everyone in your community can access the healthcare they need.