About this action

Many patients with long-term conditions face language or literacy barriers that prevent effective self-management. Providing culturally appropriate, translated resources helps patients understand their conditions, recognise warning signs, and take appropriate action, reducing emergency presentations. An example would be sick day rules in type 2 diabetes. Approaches to implementation: - Identify the most prevalent long-term conditions among your Focus Patients and prioritise these for translation - Partner with local community groups to ensure translations are culturally appropriate, not just linguistically accurate - Use visual aids, videos, and pictorial instructions alongside written materials - Work with patient representatives to test materials - Distribute materials through multiple channels, including websites, social media, community venues and faith organisations Key benefits: Enables patients from minoritised ethnic communities to better manage their chronic conditions, reducing health inequalities in long-term condition outcomes and emergency admissions.