About this action

Many patients experiencing health inequalities have trauma histories that affect their engagement with healthcare. Training all staff in trauma-informed approaches prevents re-traumatisation and builds therapeutic relationships. Approaches to implementation: - Deliver foundational training covering the prevalence and impact of trauma - Include all staff roles; everyone shapes the patient experience - Focus on practical skills: offering choices, explaining procedures, recognising triggers - Address vicarious trauma (see resources) and self-care for staff - Create trauma-informed policies for common practice procedures Key benefits: Reduces re-traumatisation of vulnerable patients in healthcare settings, improves engagement with patients who struggle to trust services, and creates safer environments for both patients and staff with trauma histories.